Privacy Policy

Who we are

Our website address is: https://thewalespractice.com.

What personal data we collect and why we collect it

We collect, store and process certain information about you, including your name, date of birth, contact details, payments made for sessions, personal information – including health and medical issues – and your domestic arrangements.

It is necessary for us to do this to enable us to run our Counselling /Therapy practice and to provide a safe, ethical service to you. This is done upon the lawful basis of “Legitimate Interests” for the purposes of health and social care.

All information that we collect and store about you is either anonymised, stored under a triple lock system with key and/or password protected. We may keep this information for up to 7 years following the date of our last session, as per our Insurer’s Terms and Conditions, at which point it will be securely deleted.

You have the right to view this information, which will be provided within one month of request, and to ask for changes to be made.

We may use this information to track the progress of our work together or in discussion with our supervisors which is an essential component of our professional practice, for reflection and guidance in a way that respects and protects your anonymity.

Your name and contact details may also be passed on to our appointed Therapeutic Executor so that you are informed should we be seriously incapacitated and unable to attend a session or communicate directly with you.

You have the right to object to us holding and processing information about you, although we may need to retain certain information for legal purposes (e.g. to comply with our Insurer’s Terms and Conditions).

Finally, if you have any concerns or questions about the contents of this privacy notice, please contact us to discuss further